Privacy Policy

About us
For the purposes of the General Data Protection Legislation and any successor legislation, Geronimo Sailing Ltd is the data controller in respect of any personal data provided to or collected by us.

Geronimo Sailing takes the privacy of all its website users very seriously and takes great care to protect your information. This privacy policy explains what information we collect about you, how we may use it, and the steps we take to ensure that it is kept secure. We also explain your rights and how to contact us.

Please note this website contains links to other websites which are provided for your convenience. We are only responsible for the privacy practices and security of this website.

We recommend that you also check the privacy and security policies and procedures of each and every other website that you visit.

What information do we collect?
In order to provide you with services, we may collect personal information about you from our website, telephone conversations, emails and written and verbal communications. We may, for example, keep a record of your name, address, delivery address, email address and telephone number. When you contact us we may also record details of any disability or health needs you may have at the time of booking an event or service which will take place at the stadium or any of our other premises to help to ensure your safety.

We may supplement the information that you provide with other information that we obtain from our dealings with you or which we receive from other organisations, for example, our commercial partners.

How will we use your information? And our lawful bases
All personal information that we obtain about you will be recorded, used, and protected by us in accordance with current data protection legislation and this privacy policy. We will primarily use your personal information to provide our products and services to you and, for example:
You should be aware that if we are requested by the police or any other regulatory or government authority investigating suspected illegal activities to provide your personal details and/or information concerning your activities whilst visiting the website, we may do so if we are obliged by law.

How long will we keep your information?
Where you have not registered with us and/or you have no Supporter ID number, we will keep your information in line with the timescales set out below:

Disclosure of your information to service providers
In order to provide our products and services to you, we may need to appoint other organisations to carry out some of the processing activities on our behalf. These will include, for example, delivery organisations and mailing houses. In these circumstances, we will ensure that your information is properly protected and that it is only used in accordance with this policy. We will also make sure that we have appropriate contracts in place with these third parties.

Offers and opportunities
Geronimo Sailing teams up with a selection of carefully chosen commercial partners, an up-to-date list of our commercial partners is available by contacting partners@geronimosailing.com

What to do if you do not want to receive details of offers
Please be assured, we will only contact you with details of offers if you have provided us with express consent to do so. You can also change your mind at any time and withdraw consent.

Please note, if you do withdraw your consent to receive information, we and/or our commercial partners will be unable to keep you informed of new services, products, events or special offers that may interest you and our ability to inform you of ticketing opportunities will be affected.

Cookies
We use cookies in order to ensure the website functions properly and to improve your user experience. Cookies are usually a string of numbers and/or letters that a website transfers to your hard drive. The cookies enable the website to "remember" you, either for the duration of your visit (session cookies) or for repeat visits (persistent cookies). We recommend that you visit the websites www.allaboutcookies.org and www.cookiecentral.com if you would like in-depth information about cookies.

Most web browsers automatically accept cookies, but if you prefer, you can change your browser to prevent that. You are not obliged to accept cookies and you can adjust your browser's setting to prevent it from accepting cookies on your computer - go to www.cookiecentral.com for instructions on how to disable cookies. However, you may not be able to take full advantage of our website or use certain functions if you disable cookies. If you continue to use our website, you agree to our use of cookies.

Security of information
We take the security of your personal information seriously. We have security procedures in place to protect our paper based systems and computerised databases from loss and misuse, and only allow access to them when it is absolutely necessary to do so, and then under strict guidelines as to what use may be made of the personal information contained within them. Please note that we cannot guarantee any data transmission over the internet is completely secure.

Monitoring
We may monitor or record telephone calls for security purposes and to improve the quality of services that we provide to you. We will always inform you if we are recording a call.

Changes to this privacy policy
We aim to meet high standards and our policies and procedures are, therefore, constantly under review. From time to time we may change our security and privacy policies. If and when we have update this policy, we will place an alert on our website so that you can see what has changed.

Your rights
You have the following rights in relation to data protection:

1. The right to access your personal information
2. The right to have your information updated
3. The right (in certain circumstances) to have your information deleted
4. The right to object to or restrict processing of your information
5. The right to data portability
6. The right to withdraw your consent at any time
7. The right to complain to the Information Commissioner’s Office 

If you would like to exercise any of your rights with us then please contact us using the contact details set out below.

How to contact us
If you would like any further information or have any comments about our privacy policy or any other aspect of our website or service, please contact our Data Protection Lead by any of the methods shown below:

Telephone: 0141 433 4790
Email: dataprotection@geronimosailing.com   
Mail: Data Protection Lead, Geronimo Sailing, Number Three, Stormlight Road, Ardrossan, KA228AE

We keep our privacy statement under regular review. This privacy statement was last updated on 14-02-2019.